Terms & conditions
Terms & Conditions
Last Updated: October 31, 2026
Welcome to Vehicle Interstate Road Shipping. These Terms & Conditions explain the terms governing your use of our website and the vehicle transportation services you request through us.
By accessing our website or requesting our services, you agree to the terms outlined below. Please read this information carefully before submitting a quote request or arranging vehicle transportation.
1. About Our Services
Vehicle Interstate Road Shipping provides information and assistance regarding vehicle transportation services, including:
-
Open Car Transport
-
Enclosed Car Transport
-
Door-to-Door Auto Transport
-
State-to-State Auto Transport
Transportation arrangements, carrier assignments, pickup schedules, and delivery estimates depend on availability, vehicle requirements, route conditions, and other relevant factors.
2. Quote Requests and Booking
Customers may contact us to request vehicle shipping information or a transportation estimate.
To prepare a quote, customers may need to provide:
-
Full name and contact information.
-
Vehicle make, model, and year.
-
Pickup location.
-
Delivery destination.
-
Preferred transportation method.
-
Vehicle operating condition.
-
Requested pickup timeframe.
Submitting a quote request does not automatically confirm a booking or guarantee transportation availability.
A shipment is considered scheduled only after the applicable arrangements have been confirmed.
3. Pricing and Payments
Vehicle transportation costs may vary depending on several factors, including transportation distance, vehicle size, route demand, carrier availability, seasonal conditions, and selected shipping services.
Any applicable pricing, deposits, payment schedules, and additional charges should be communicated and agreed upon before transportation is arranged.
Customers should review the payment terms carefully before confirming a shipment.
4. Pickup and Delivery
Pickup and delivery dates are generally estimates unless explicitly confirmed in writing as guaranteed.
Transportation schedules may be affected by:
-
Traffic and road conditions.
-
Weather conditions.
-
Carrier availability.
-
Mechanical problems.
-
Route restrictions.
-
Loading and unloading delays.
-
Unexpected transportation circumstances.
We encourage customers to maintain reasonable scheduling flexibility.
5. Customer Responsibilities
Customers are responsible for providing accurate information about their vehicles and transportation requirements.
Before pickup, customers should:
-
Remove personal belongings and valuables.
-
Ensure the vehicle is accessible for inspection and loading.
-
Disclose mechanical problems.
-
Provide accurate pickup and delivery information.
-
Make necessary arrangements for vehicle handover.
-
Ensure an authorized person is available when required.
Customers should also inform the transportation provider about modified vehicles, low ground clearance, oversized vehicles, and other special handling requirements.
6. Vehicle Condition and Inspection
The vehicle’s condition should be inspected and documented at pickup and delivery.
Customers should review the vehicle condition report or bill of lading and keep a copy for their records.
Any visible damage or delivery-related concerns should be documented on the appropriate paperwork before signing.
7. Insurance and Liability
Applicable transportation insurance coverage depends on the motor carrier, policy terms, exclusions, deductibles, and applicable law.
Customers should ask for details about the assigned carrier’s insurance coverage before transportation.
Liability for vehicle damage, loss, or delays is determined by the applicable transportation agreement, carrier responsibilities, insurance policy, and governing law.
8. Cancellations and Changes
Customers who need to cancel or modify a transportation arrangement should contact us as soon as possible.
Cancellation charges, deposits, refunds, and other applicable conditions depend on the agreed booking terms and the stage of transportation arrangements.
Changes to pickup or delivery locations may affect pricing and availability.
9. Website Information
We make reasonable efforts to provide useful and accurate information on our website. However, transportation information, service descriptions, and estimated pricing may change.
Website content is provided for general informational purposes and does not replace a written transportation agreement.
10. Third-Party Services
Vehicle transportation may involve independent carriers and other service providers.
Their services may be governed by separate agreements, insurance policies, and operating requirements.
Customers should review any applicable third-party terms before confirming transportation.
11. Website Use
You agree not to:
-
Use this website for unlawful activities.
-
Submit misleading or fraudulent information.
-
Attempt unauthorized access to website systems.
-
Disrupt website operations.
-
Copy or misuse website content without permission.
We reserve the right to restrict access when necessary to protect the website and its users.
12. Limitation of Liability
To the extent permitted by applicable law, Vehicle Interstate Road Shipping is not responsible for indirect or consequential losses arising from website use, inaccurate third-party information, or circumstances outside our reasonable control.
Nothing in these terms excludes liability that cannot legally be excluded.
13. Changes to These Terms
We may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised date.
Continued use of our website after updates constitutes acceptance of the revised terms to the extent permitted by law.
14. Contact Information
For questions about these Terms & Conditions or our vehicle transportation services, contact us:
Vehicle Interstate Road Shipping
2265 Sand Creek Rd, Brentwood, CA 94513
Phone: (925) 403-4375